Homebody insures each purchase during the time it is in transit until delivery. A signature is required for any goods delivered, at which point responsibility for your purchased goods passes on to you. If you have specified a recipient other than yourself for delivery purposes (e.g. gifts) then you accept their signature as evidence of delivery and transfer all liability over to them.
Prices on the website are shown inclusive of UK VAT. If your shipping address is outside the EU then VAT tax will be deducted from your order in the shopping bag page. All countries outside of the EU we ship on a DDU basis (Delivery Duty Unpaid).
This means the recipient will be liable for any local sales taxes or import duties which may be charged on the purchase. We are unable to advise the amount, as they change from country to country depending on local imports legislation. Occasionally goods may be subject to delays, due to customs or extreme weather conditions. The customer is also responsible for providing any information required by customs to ensure the goods are cleared.
Please be aware that if any items shipped are rejected and returned to Homebody (if the recipient is not willing to pay the applicable local taxes/ import duties, the delivery address is wrong or there is no one to accept the package), we are unable to refund original shipping charges, custom charges or any return/rejection charges incurred by Homebody. Do not hesitate to contact us if you have any questions related to shipping to your country.